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Firma:
TELUS Digital Bulgaria
(zaměstnavatel)
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Pracovní poměr:
práce na plný úvazek
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Smluvní vztah:
pracovní smlouva (na dobu neurčitou)
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Jazyky:
čeština (pokročilá) a angličtina (středně pokročilá)
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Benefity:
vzdělávací kurzy, školení, ubytování/příspěvek na ubytování, stravenky/příspěvek na stravování, zdravotní volno/sickday, možnost občasné práce z domova, občerstvení na pracovišti, kafetérie, individuální rozvržení pracovní doby, firemní akce, bonusy/prémie, příspěvek na dopravu, flexibilní začátek/konec pracovní doby, účast na zahraničních konferencích, příspěvek na penzijní/životní připojištění, nadstandardní lékařská péče, sleva na firemní výrobky/služby
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Vhodné i pro:
osoby bez praxe
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Zařazení:
pracovník call centra, zákaznický servis
TELUS Digital Bulgaria delivers a next-generation digital solution to enhance the customer experience (CX) for global and disruptive brands. We offer omnichannel CX and trust and safety solutions including content moderation for global customers in over 50 languages. With a team of over 62 000 members worldwide and with over 4 000 of them located in Sofia and Plovdiv, the company is the biggest employer in the CX industry in Bulgaria.
*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country
Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
We Offer:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
- Relocation package for candidates outside Bulgaria
We care about the well-being of our employees, invest in their future growth, and encourage fun and team-building projects!
As a Customer Support Specialist with Czech and English you will be a part of a great team and all together will:
- Deliver outstanding client service
- Achieve great customer experience and satisfaction
- Identify and assess customers' needs
- Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets
As a candidate, you do not need to have experience in a similar role, but you should be fluent in Czech & English and have excellent communication skills.
Does it sound like the perfect job for you? Apply now!
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
