Jazyky:angličtina (středně pokročilá) a francouzština (pokročilá)
Benefity:
vzdělávací kurzy, školení, firemní akce, stravenky/příspěvek na stravování, dovolená 5 týdnů, bonusy/prémie, příspěvek na sport/kulturu/volný čas
Vhodné i pro:
osoby bez praxe, uprchlíky z Ukrajiny, OZP s docházením do firmy (tělesně postižení, vozíčkáři)
Zařazení:
administrativní pracovník, pracovník back office, administrativa, zákaznický servis
Co říká Infosys o pozici
We are Infosys Czech Republic.
We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world’s most iconic brands.
Your tasks in detail:
Be assigned to one future-oriented, long-lasting, and eminent corporation client
Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client
Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L1 support)
Be a member of the international, dynamic, and innovative company environment
Why does Infosys choose you? You definitely have:
Fluent French & English language skills (written and spoken)
Good communication skills (be able to handle phone calls, reply to emails and give a useful guidance to the client)
Multitasking and problem solving skills
Knowledge of Windows, Android or iOS, Microsoft Office, etc.
Experience in IT support is beneficial (not mandatory)
Employee perks, benefits:
Hybrid Work Model
25 Days of Paid Leave
Performance Bonus
Meal Allowance
Multisport Card
Benefit Card
Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes in the Center of Brno, 2nd Largest City in the Czech Republic
Financial Reward for Referring Your Friends
Expat Assistance Services for New Joiners
Relocation Package (for candidates relocating from other EU countries)
Team Building Activities
Long-Term Career Prospects
Odpovídáte na pozici IT User Support Specialist with French - Hybrid
For the purpose of the selection procedure for this position, Infosys (Czech Republic) Limited s.r.o., Business ID: 26918757, Vlněna 526/1, Brno, Trnitá, as the controller, shall process the data you provided (or publicly obtained) in accordance with the General Data Protection Regulation (EU) 2016/679. The controller will assign the data processing to Alma Career Czechia s.r.o., ID No. 264 41 381, which will do so using its electronic systems.
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By replying to this advertisement, you provide the controller with your personal data for the purposes and the duration of the selection procedure. In connection with processing your data, you have the respective right (i) to access the data, (ii) to rectify inaccurate or to complete incomplete data, (iii) to delete the data if it is no longer needed for the purposes for which it has been collected or processed, or if it has been collected illegally, (iv) to limit the data processing in special cases, (v) to transfer the data, (vi) to object to the data processing which will therefore be terminated, unless there are serious legitimate grounds for processing which outweigh your interests, rights, and freedoms, especially if the reason is an enforcement of legal claims, and (vii) to contact The Office for Personal Data Protection and (viii) withdraw consent where the processing is based on consent.
Further information on data processing by Alma Career Czechia s.r.o., Menclova 2538/2, 180 00 Praha 8, ID No. 264 41 381, is available at https://almacareer.com/gdpr.
