Our Fashion-Clients team is growing - if you speak Czech and English, have great communication and listening skills, can handle PC work quickly and want to use the comfort of working from your own home - you are the next member of our CZ team!
- answer calls (only inbound, no tele-marketing) and reply to e-mails from customers in Czech language
- help customers with their registration, profile settings, orders, delivery, returns and solve claims (lost package, damaged goods, partial returns, etc.)
- enter and maintain data up-to date in internal database; work with ticketing system
We work in shifts according to schedule:
Monday - Friday - 08:00 - 16:30 OR 11:30 - 20:00
Saturday and bank holidays 09:00-18:00
Weekly hours: 38,75
• 100% remote work from Slovakia or Czech republic
• Meal vouchers covered by the employer
• Extensive Training and Development Program for Products, Tools, and Processes
• Monthly performance bonus.
• Opportunity to develop a career within a multinational environment
- fluent Czech written and spoken - intermediate English
- computer literacy, able to learn quickly
- multitasking, active listening, customer oriented
- remote work - internet speed at 25 Mbps/download minimum
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