Active Customer Support Specialist (German)

We’re hiring a German-speaking support specialist for a global company with a modern office in Brno. The role is suitable for communicative individuals, including recent graduates. After training, you can work fully remotely.

Your responsibilities will be:

• Assist clients with service-related requests (via phone, email, and chat)
• Provide product and account information
• Support partner channels
• Handle basic account updates and check-in procedures
• Occasional weekend shifts; morning/afternoon shifts (no night shifts)

You will need:

• German (B2/C1), English (B2)
• Strong communication skills and customer focus
• Confident PC user
• Willingness to work occasional weekends

You can get:

• Possibility to work remotely after 2 months of training in Brno (accommodation provided) - if you live far from Brno
• 22 vacation days
• Sign-on bonus + regular salary increases
• Performance bonuses
• Significant discounts on services for you and your close ones
• Meal allowance, flexible benefits
• Multisport card
• Team events, training opportunities
• Relocation support (housing, travel costs, SIM card)

Location: Brno, Czech Republic
Start date: November 17th
Working hours: Mon–Fri, 8-hour shifts, occasional weekends
Contract: Permanent full-time

Interested?
Apply and I’ll get in touch to share more details and answer any questions.

Katarína Hladová
📞+420 727 947 610
REED Consultant – MSS & Sales

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