Assistant Store Manager (full-time) Fashion Arena Štěrboholy

PURPOSE & IMPACT ON ORGANIZATION:

You contribute to the store profitability by:

· Meeting or exceeding store sales and profit targets

· Managing all resources within the store to provide a leading consumer experience

· Driving the proper execution of established policies, procedures, initiatives, and directives

KEY RESPONSIBILITIES:

· Support the Store Manager with the commercial success of the Store in the by: -

o Analyzing relevant sales data and make commercials decisions to increase net sales and KPIs (key performance indicators)

o Addressing identified improvement areas in the store, involving the District Manager or other Retail Back Office partners as needed

o Leading the service standards CONNECT-ENGAGE-INSPIRE by example, maximizing the amount of time spent selling and leading team members on the sales floor

o Scheduling team to properly serve consumers, drive sales and execute tasks

o Ensuring the legal and financial integrity of the store

· Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)

· Ensure in-store Brand execution according to established standards and directives

· Ensure all team members are trained on Foundational and Seasonal Brand and product knowledge

· Lead the team and improve how to connect consumers to relevant digital and omnichannel tools to provide a seamless shopping experience

· Lead and coach the store team on all omnichannel related sales tools

· Lead and coach our store team on the digital consumer journey in the store

· Manage all store operations in a systematic and efficient manner, as per established policies and procedures

· Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store

· Ensure merchandise deliveries are processed on the same day they arrive, and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis

· Ensure cash register transactions are processed quickly and accurately

· Lead and implement all applicable loss prevention policies and procedures

· Maintain a safe and productive shopping and working environment

· Comply with all operational policies and procedures and ensure the store team members also comply

· Coordinate team members to execute and maintain an appealing, easy to shop environment for customers by executing visual merchandising and housekeeping standards.

· Takes ownership of Store KPIs and ensures team are aware of KPIs and how they contribute

· Actively maximizing sales and minimizing loss

· Keeps an up-to-date awareness of our competitors

· Implements improvements to operations and processes contributing to the performance of the store

· Ensure all Omni channel services are managed with operational excellence

· Collaborate productively and respectfully with team members

· Communicates a desire for ongoing learning and welcomes all available opportunities to increase own and store performance

· Seek coaching and learning opportunities to continually improve your performance

· Complete all applicable training programs and effectively apply the learning on the job

· Always work with a team-first mindset, fully respecting all colleagues and actively contribute to making your workplace an inclusive and welcoming environment for all

· Manage the recruitment and training of store team members

· Ensure all HR policies and procedures are adhered to

· Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance

· Work with the Store Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder

· Complete all applicable training programs and effectively apply the learning on the job

· Seek coaching and learning opportunities to continually improve own performance

MINIMUM QUALIFICATIONS:

· Minimum 18 month’s work experience in a sports and/or fashion customer- and commercial-focused retail environment

· A minimum of 12 months of Supervisory/Team Leader experience

· Intermediate numeracy and literacy and advanced verbal communication skills

· fluent in English language and Czech