Jazyky:angličtina (mírně pokročilá) a maďarština (výborná)
Benefity:
vzdělávací kurzy, školení, stravenky/příspěvek na stravování, zdravotní volno/sickday, možnost občasné práce z domova, občerstvení na pracovišti, příspěvek na sport/kulturu/volný čas, kafetérie, možnost si napracovat hodiny, dovolená více než 5 týdnů, firemní akce, bonusy/prémie, notebook, příspěvek na penzijní/životní připojištění, sleva na firemní výrobky/služby
Zařazení:
administrativa, auto - moto, finance a ekonomika
Co říká DEFEND INSURANCE HOLDING s.r.o. o pozici
DEFEND INSURANCE GROUP is a well-established international company operating in the field of automotive insurance. While we work in a traditional industry, we operate with agility, constantly seeking ways to improve our products, services, and internal processes. We’re looking for colleagues with a growth mindset - people who embrace innovation, think about efficiency, and actively contribute to shaping not just their role, but the company as a whole. We encourage projects beyond roles because we believe that the best ideas come from cross-team collaboration. That’s why we give people the space to step beyond their core responsibilities and drive meaningful change.
Our headquarters in Prague is home to colleagues from over 20 countries, where English is our shared language. We believe in open communication, fast decision - making, and a strong team spirit - because that’s what keeps us ahead of the game.
And speaking of moving ahead - from next year, we’ll be relocating to brand new modern offices directly on metro C.
We are looking for a new Claims Adjuster to join our international team in Prague, to coordinate the claims handling process with our Hungarian customers.
What will be your role:
Communication with customers, who hold our insurance and need to report or resolve vehicle damage (approx. 80% telephone contact).
Guiding clients through the full claims settlement process - from claim reporting, registration in the internal system, explaining individual steps, and compiling required documents for claims adjusters.
Online administration and archiving of documentation.
Damage assessment, handling of the settlement process, closing of the case.
Verification of estimates and invoices
Why should you work for us?
We have a friendly environment here and we like to get together after work for good food and drink or even to play sports together.
We place great emphasis on education and personal development, which is why we provide a comprehensive professional development plan, and a wide array of educational courses.
We take care of our employees; we provide them with benefits like:
6 weeks of holiday and 2 personal days
1 day of home office per week
Multisport card
Meal allowance
Cafeteria system or contribution to pension insurance
A healthy breakfast every Wednesday, or a FreshPoint fridge with an employee 30% discount on products
Company events and much more...
You might be a perfect fit, if you:
Speak Hungarian at a native level
Have technical knowledge of motor vehicles
Have a customer-oriented approach and excellent communication skills
Have strong administrative abilities and are detail-oriented
English proficiency at least at communication level, Czech / Slovak language is an advantage (not required)
Are you interested? Don’t hesitate to send us your CV along with a motivation letter. We’ll be happy to get back to you and schedule an online interview where we can get to know each other better!
Pošlete odpověď na pozici Claims Coordinator with Hungarian - Delivering Expert Assistance Every Step of the Claims
For the purpose of the selection procedure for this position, DEFEND INSURANCE s.r.o., Business ID: 63478498, Roztylská 1860/1, Praha, Chodov, as the controller, shall process the data you provided (or publicly obtained) in accordance with the General Data Protection Regulation (EU) 2016/679. The controller will assign the data processing to Alma Career Czechia s.r.o., ID No. 264 41 381, which will do so using its electronic systems.
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By replying to this advertisement, you provide the controller with your personal data for the purposes and the duration of the selection procedure. In connection with processing your data, you have the respective right (i) to access the data, (ii) to rectify inaccurate or to complete incomplete data, (iii) to delete the data if it is no longer needed for the purposes for which it has been collected or processed, or if it has been collected illegally, (iv) to limit the data processing in special cases, (v) to transfer the data, (vi) to object to the data processing which will therefore be terminated, unless there are serious legitimate grounds for processing which outweigh your interests, rights, and freedoms, especially if the reason is an enforcement of legal claims, and (vii) to contact The Office for Personal Data Protection and (viii) withdraw consent where the processing is based on consent.
Further information on data processing by Alma Career Czechia s.r.o., Menclova 2538/2, 180 00 Praha 8, ID No. 264 41 381, is available at https://almacareer.com/gdpr.
