Workplace Coordinator / Receptionist

The Workplace Coordinator is responsible for the execution, coordination, and visibility of daily workplace operations. The role focuses on employee experience, service delivery, and operational readiness while working under the governance and decision authority of the Facilities Manager.

What You’ll Do:

• Interact with associates (employees), customers, vendors, and other guests, serving as a Red Hat representative and as the first impression for our company.
• Be responsible for associate resource management; manage access requests, detailing local directions and amenities, parking validations, etc.
• Maintain front-of-house presentability and presence.
• Manages incoming telephone calls for both the local site and the shared regional phone queue.
• Manages visitor check-in/log, including temporary & contractor badge administration.
• Perform associate badge support; distribute new badges.
• Support workplace compliance with health, safety, and environmental policies.
• Manage daily tickets, triage, and updating, for both local and global queues.
• Manage routine site communications and building notifications.
• Perform event and meeting support; coordinate activities to support cross-functional office events, meetings, and parties.
• Support the implementation of Global Workplace Solutions (GWS) initiatives in the local office.
• GWS Source page management.
• Purchasing of office supplies and snacks. Reception budget management.
• Managing extra purchases supplies based on customer/site demands and discussions.
• Customer outreach: libraries, relax rooms, amenities; coord with site/committees.
• New Hire CZ orientation monthly, NHCE catering orders and coordination.

Minimum Experience/Requirements

• 1 - 3 years of job-related experience.
• English language
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an inquisitive mindset.

What you get in return:

• Responsible work in a dynamic field
• Friendly team
• Competitive salary
• 25 days annual leave from very start
• Company benefits package (meal allowance, cafeteria, volunteering days off, life insurance, sick day, etc.)